Rehabilitation

We provide physiotherapy, chiropractic care, and registered massage therapy for pain management, injury recovery, mobility, and functional rehabilitation in downtown Toronto.

Where we provide rehabilitation services

Our primary rehabilitation clinic is at the Exchange Tower:

• Address: 130 King Street West, Suite 3600, 36th Floor, Toronto, ON M5X 1C8
• Phone: 416-777-9355
• Email: appointments@integrahealth.ca
• Clinic hours: Monday to Friday, 7:00 a.m.–8:00 p.m.; Saturday, 10:00 a.m.–4:00 p.m.

Registered massage therapy is also available at our Commerce Court clinic in the PATH at 199 Bay Street, West Wing, Unit C-126, Toronto, ON M5L 1E8.

The online booking system identifies the Exchange Tower as the location for physiotherapy, chiropractic care, and massage therapy. Please select the location shown for the service and practitioner when booking.

All health services are provided by appointment.

What to expect at your first rehabilitation visit

After booking, you receive a health questionnaire by email.

Please bring comfortable, loose-fitting clothing that allows movement. You may also bring imaging reports related to your injury or condition.

Your practitioner will assess your injury, symptoms, movement, and areas that are not functioning optimally. We use the assessment to develop a treatment plan and explain our findings and techniques during your appointment.

Follow-up visits are planned around the frequency of care and other resources relevant to your condition.

A doctor’s referral is not required to book physiotherapy, chiropractic care, or registered massage therapy. Some extended health plans may require a referral for reimbursement, so please check your plan before your appointment.

Physiotherapy

Our physiotherapists work with sprains, strains, concussions, back and neck pain, acute and chronic conditions, physical limitations, and injury rehabilitation.

The online booking menu also lists care for:

• Pre- and post-surgery rehabilitation
• Repetitive-strain and work-related injuries
• TMJ disorders
• Shoulder injuries
• Elbow and wrist injuries
• Low-back pain
• Hip and knee injuries
• Ankle and foot injuries

Physiotherapy treatment begins with a detailed assessment and an individualized plan.

Depending on your needs, care may include:

• Hands-on and tool-assisted manual therapy
• Stretching, mobility work, posture, and body-mechanics education
• Shockwave therapy
• Neurofunctional acupuncture and dry needling
• Soft-tissue release
• Kinesiotaping
• Concussion and vestibular management
• Movement and mobility therapy
• IFC and ultrasound therapy
• Graston or other tool-assisted muscle-release techniques
• Cupping
• Exercise prescription

Pelvic-health physiotherapy

Our physiotherapy team includes providers with pelvic-health experience.

Pelvic-floor physiotherapy may involve education, external or internal assessment (when appropriate and consented to), manual therapy, exercises, and acupuncture for pain or neuromuscular function.

Pelvic-floor physiotherapy may be relevant for:

• Urinary leakage
• Urgency
• Pelvic pain
• Diastasis recti
• Bowel symptoms
• Organ prolapse
• Pre- and post-pregnancy concerns
• Other pelvic-floor conditions

Appointment lengths

The physiotherapy webpage describes initial assessments as 60 minutes and follow-ups as 30 minutes.

The current online booking menu lists a 50-minute initial assessment, 30- or 45-minute follow-ups, and a 45-minute re-evaluation.

Please confirm the appointment length shown for your selected provider when booking.

Chiropractic care

Chiropractic care focuses on the neuro-musculoskeletal system and may support movement and recovery for sports-related and non-sports-related pain or dysfunction.

Conditions listed for chiropractic care include:

• Back pain and sciatica
• Neck, shoulder, hip, and knee pain
• Headaches and migraines
• TMJ disorders
• Sports injuries and complex injuries
• Ankle sprains
• Work-related repetitive strain injuries
• Numbness and tingling-related conditions
• Plantar fascia and foot pain
• Postural pain syndromes
• Osteoarthritis
• Wrist, elbow, tennis-elbow, and carpal-tunnel conditions

Your chiropractor assesses the source of your pain and works with you on a treatment plan tailored to your goals and condition.

Treatment may include manual adjustments, drop-table techniques, manual therapy, corrective movement, reassessment, and rehabilitation education.

You can discuss your comfort level and treatment preferences before care. Informed consent is required, and alternatives can be discussed if you do not want a particular technique, including neck adjustments.

Appointment lengths

Standard chiropractic appointments are generally 20–45 minutes, with an average appointment of about 30 minutes.

The online booking menu lists 15-minute express visits, 30- or 45-minute comprehensive treatments, initial assessments, and re-evaluation appointments.

Treatment plans may continue for several weeks to several months depending on your goals and your injury or condition.

Registered massage therapy

Our registered massage therapists provide regulated, hands-on care involving muscles, connective tissue, tendons, ligaments, and joints.

Massage can be used for relaxation, pain management, acute or chronic conditions, illness, injury rehabilitation, and disability-related care.

Techniques and treatment styles

Available techniques and treatment styles include:

• Deep tissue massage for deeper muscle tension and chronic pain
• Swedish massage for relaxation and circulation
• Sports massage for athletic performance, recovery, and injury prevention
• Prenatal massage for pregnancy-related discomfort
• Trigger-point therapy for tight or painful muscle knots
• Myofascial release to address connective tissue, flexibility, and movement
• Soft-tissue release, cupping, and other individualized modalities where appropriate

Conditions massage therapy may support

Massage may support recovery from:

• Sprains and strains
• Concussions
• Postural pain
• Back, shoulder, and neck pain
• Sports or motor-vehicle injuries
• Chronic pain
• Joint replacement
• Sciatica
• Tennis or golfer’s elbow
• Whiplash
• Headaches
• TMJ dysfunction
• Arthritis
• ACL injuries
• Dizziness and imbalance
• Plantar fasciitis
• Heel and foot pain
• Labral tears
• Pinched nerves
• Achilles tendonitis

What to expect and appointment lengths

Your RMT reviews your health concerns and goals before treatment. We adjust pressure, techniques, and treatment focus to your needs.

Massage appointments are available in 30-, 45-, 60-, and 90-minute formats.

The current online booking menu lists 30-minute, 45-minute, 60-minute, and 90-minute sessions, including a new-client introductory rate for selected 60-minute appointments.

Insurance and billing

Most extended health plans cover physiotherapy, chiropractic care, or registered massage therapy, but coverage varies by plan.

Physiotherapy and chiropractic services include direct-billing options for many insurance providers.

If direct billing is unavailable for an eligible rehabilitation service, we may courtesy-bill: you pay upfront and we submit the receipt for reimbursement.

Our registered massage therapy information advises that extended benefits often cover allied services but states that direct billing is not available for massage therapy.

Please confirm your provider’s requirements, referral rules, annual limits, and the billing arrangement for your selected service before booking.